Takes about a minute. You need an Écoute account and a Claude account.
Step by step
Click Connect to Claude above.Claude opens in a new tab with Écoute already filled in. If you're not signed in to Claude, sign in first and it picks up where you left off.
Scroll down and click Add.You'll see a box with settings like Authentication and OAuth client. Don't change any of them: Claude has already picked the right ones, marked Detected. Just scroll to the bottom and click Add.
Click Connect next to Écoute.An Écoute page opens.
Sign in to Écoute and click Allow.Use the same Google account you use for Écoute. You'll land back in Claude, connected.
Ask a question.Start a new chat and ask about a call. The first time Claude uses Écoute, it may ask your permission. Click Allow.
Things to ask
What did we decide on yesterday's call with Tim?
List every action item I own from this week's calls.
Write a follow-up email from my last board call.
In yesterday's call, Speaker C is Tim, and it's Intramotev, not Intra Motive.
Has anyone brought up pricing in the last month? What did they say?
What Claude can and can't do
Can
See the list of your calls and your teams' calls
Search what was said
Read summaries, action items and full transcripts
Name a speaker or fix a misheard name when you tell it to, and remember the spelling for next time
Can't
Delete anything
Share a call or send it anywhere
Spend your hours
See calls from teams you're not on
When you ask Claude about a call, the parts of the transcript it reads become part of that Claude chat.
If something doesn't work
You use Claude through work (a Team or Enterprise plan). Only an owner of your company's Claude account can add Écoute. Ask them to add it once for everyone. Then you open Customize, then Connectors in Claude, find Écoute, and click Connect.
Claude says a connector with this URL already exists. Écoute is already added, by you earlier or by someone at your company. Click Cancel, find Écoute on Claude's Connectors page, and click Connect.
Claude says you've reached your limit of custom connectors. Claude's free plan allows one. Remove one you don't use, or upgrade Claude.
The button didn't fill anything in. In Claude, open Customize, then Connectors, choose Add custom connector, and paste https://ecouteai.com/mcp